WELCOME
I’m Susan Stanczak
UX Writer
Sr. Content Designer
As an experienced Content Designer/UX Writer, I bring a wealth of experience and a diverse portfolio that showcases my creativity and technical skills.
Featured Work
Below you’ll find select projects that showcase my approach to UX writing, blending user research, accessible language, and brand voice to deliver clear, impactful digital experiences.
I had the pleasure of working with Susan on the CVS mobile and web experiences, and she is an exceptional copywriter and team player. She consistently delivered high-quality, on-brand content that aligned with CVS’s standards and legal requirements. Susan is always willing to help, collaborating seamlessly with designers, developers, and other stakeholders to ensure a smooth workflow. Her attention to detail and ability to balance creativity with compliance made her a valuable asset to our team. I highly recommend Susan for any copywriting and content strategy role! She’s a talented, reliable professional who would be a great addition to any project.
Amy Tran
As a Sr. Content Strategist/UX Writer, Susan demonstrates the most upbeat professionalism and integrity. She is extremely gifted in her craft and not only extremely knowledgeable, but she’s always willing to share her knowledge. Her constant flow of ideas speaks to her experience and creativity as a writer.
Whenever we are stuck in a design challenge and at our wits’ end with words, Susan always finds a way. Whether it’s a button text, body copy, instructional language, etc., Susan suggests alternatives and always manages to phrase things in the most concise, effective manner.
In terms of work ethic, Susan always delivers projects completed and on time. She is an integral team player who supports fellow team members with a genuine desire to help. She also happens to be fun to work with as she always brings a special lightheartedness into the “room”.
Lisa W. Lin
I worked with Susan for my 2 years at Humana in my role of a project manager. She was always very professional, on-time, and provided up to date status on her multiple projects. She worked on a wide variety of projects, balancing ever changing priorities, and completed her deliverables accurately and on-time. She was a great asset to all the teams she was part of. I highly recommend her to be part of any team in the future.
Adrien Grise
Humana
At Humana, I crafted user-centered content designed to help individuals manage chronic conditions, understand preventive care, and navigate telehealth services. From digital landing pages and personalized wellness programs to educational resources on lab results and at-home kits, I ensured that each piece of content aligned with Humana’s brand voice and compliance standards.
Walgreens
While working with Walgreens, I created digital content for mobile, tablet, desktop, and social platforms, supporting weekly promotions, wellness initiatives, and pharmacy services. From national sales campaigns to informative pharmacy emails, I wrote copy that connected customers with the products and services they needed.
Let’s Collaborate on Something Great
Looking to take your marketing project to the next level? Together, we can craft creative and effective solutions that deliver real impact. Let’s make it happen!